Please review the Printer Coach Terms of Service.
Your use of this website is bound by these terms.
Welcome to the Printer Coach website. This website is best viewed using the most current version of a commercially available browser.
The information contained on this website is for informational purposes only and should not be construed as specific advice on any subject matter. Transmission and receipt of the information on this website are not intended to create an advisory, agency, or consulting relationship nor will the act of sending email to any email address at Printer Coach create an advisory, agency, or consulting relationship.
Account Holder, Members, and Free Information Participants
Direct Contact Notice
Printer Coach reserves the right to contact the individual providing their personal contact information through this website (“Participant”) via SMS/MMS text message, electronic mail, automated telephone or voicemail messages to provide Participant with their free information, account holder related information, membership information, and marketing messages (“Direct Contact Feature”).
To participate in Printer Coach’s Direct Contact Feature all Participants must have an SMS/MMS text messaging-enabled mobile phone. Standard SMS/MMS text rates may apply and/or data usage (depending on your carrier). Neither Printer Coach nor its affiliates charge Participant for this service, but standard SMS/MMS text messaging rates may apply, as provided in your wireless plan (contact your carrier for pricing plans and details). By participating, you agree and accept to be bound by this Notice, which shall be final. Printer Coach has the right to modify this Notice in its sole discretion for clarification purposes without materially affecting the terms and conditions of the Direct Contact Feature. You are providing your information at your own risk. No responsibility is assumed for and Printer Coach and its agents shall not be liable for: (i) telephone, electronic, hardware, software program, network, Internet or computer failures or difficulties; (ii) errors in transmission; (iii) any condition caused by events beyond the control of Printer Coach; (iv) any injuries, losses, or damages of any kind caused by your participation or resulting from acceptance, possession, use or misuse of a Direct Contact message; or (v) any printing or typographical error in any materials associated with this Notice and the Direct Contact Feature generally.
Participants assume all liability for any injury or damages caused or claimed to be caused by his or her participation in the Printer Coach Direct Contact Feature and/or use of any message, and release Printer Coach and its officers, directors, employees, parents, subsidiaries, affiliates and agents from any such liability. Printer Coach and its officers, directors, employees, parents, subsidiaries, affiliates and agents assume no responsibility for any injury or damage to Participants or to any other person resulting from entering or downloading materials or software in connection with Printer Coach.
Printer Coach may prohibit any Participant or potential Participant from participating in the Direct Contact Feature, if at the sole discretion of Printer Coach, such Participant shows a disregard for this Notice, or acts (1) with an intent to annoy, abuse, threaten, or harass any other Participant, Printer Coach, or it agents or representatives; or (2) in any other disruptive manner. All issues and questions concerning the construction, validity, interpretation, and enforceability of this Notice, or the rights and obligations of the Participant and in connection with the Direct Contact Feature, shall be governed by and construed in accordance with the laws of the State of Texas without giving effect to any choice of law or conflict of law rules or provisions which would cause the application of the laws of any jurisdiction other than the State of Texas.
You, as a Participant on our website, hereby consent to receive phone calls from automatic telephone dialing systems and/or pre-recorded telemarketing calls and/or SMS/MMS text messages and/or email messages, from or on behalf of Printer Coach, at the telephone number and email address provided on or through any form on this website. You acknowledge your understanding that your consent herein is not a required condition of purchasing any property, goods or services. Printer Coach will contact you via SMS/MMS text message, electronic mail, automated telephone messages or automated voicemail messages to provide you with your free information, account information, membership information, marketing messages, and follow-up communications (“Direct Contact Feature”). By submitting any form on any page of our website you agree to this Notice and provide your informed consent to receive these messages. Please read and review the entire Printer Coach Terms of Service for additional details, and to understand your rights and obligations related to using the Printer Coach website.
Testimonials may be only representative of some of the most active participants of the Printer Coach website. Some individuals using the Printer Coach website may not agree with the testimonials or the opinions expressed.
Testimonials and/or endorsements appearing on the Printer Coach website are actually received via text, audio or video submission. Documentation of receipt is retained for our records. They are individual experiences, reflecting the real-life experiences of those who have participated in our membership or services in some way or another. However, they are individual results and results do vary. We do not claim that they are the typical results that participants will generally achieve. The testimonials and endorsements are not necessarily representative of all of those who will join our membership and/or use our services.
The testimonials or endorsements that are displayed (text, audio and/or video) are given verbatim except for the correction of grammatical or typing errors. Some may have been shortened. The whole message received by the testimonial or endorsement writer may not be displayed when it seemed lengthy, or the whole testimonial or endorsement did not seem relevant for the general public. This editing is done at the sole discretion of Printer Coach and does not significantly change the meaning or the writer’s message.
Printer Coach is not responsible for any of the opinions, comments, testimonials, or endorsements that are received by and posted to our website. We are not a forum for testimonials or endorsements and provide them strictly on the basis as described in the preceding three paragraphs. Opinions, comments, testimonials, or endorsements that are shared in blog or page comments by individual users are not screened as thoroughly as described in the preceding three paragraphs and are a means for participants to share their experiences with one another. To prevent abuse, all opinions, comments, testimonials, or endorsements will be reviewed by Printer Coach management prior to posting. Inappropriate and/or offensive opinions, comments, testimonials, or endorsements will be removed from our website.
Confidentiality and Transmissions over the Internet
User Conduct and Obligations
You agree to follow all applicable laws and regulations when using this website. Furthermore, you agree that you shall not:
- Upload, post or otherwise transmit through or to this website any content that: is unlawful, abusive, threatening, harmful, obscene, lewd, offensive, defamatory or otherwise objectionable; might infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of others; contains any viruses, Trojan horses, time bombs, or any other harmful programs or elements;
- You may not download, screen record, or capture any video, PDF, lesson, or other content on Printer Coach, except for those few videos which specifically state that a download of that particular video is allowed. You will know if a video is allowed to be downloaded because there will be a clear hypertext link on the body of the page with a link that says “download.” You may not take the content on Printer Coach and sell or distribute it to any third party.
- Disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to gain unauthorized access to any portion of our website, its computer systems, servers or networks;
- Provide false information about yourself to us, impersonate any other person, or otherwise attempt to mislead others about your identity or the origin of any content, message or other communication;
- Transmit junk mail or junk messages, chain letters, or other unsolicited bulk email or messages, or duplicative messages;
- Attempt to collect information about visitors to our website or otherwise attempt to extract data or data fields, including without limitation to any credit card information or email addresses;
- Sell access to or the use of this website, including any content contained on it, downloaded or accessed from this website, except as specifically permitted in writing by Printer Coach; and
- Redistribute, without our specific written consent, any content found on this website in any manner whatsoever, including by means of printed publication, fax broadcast, web pages, email, SMS/MMS text messages, automated voice messages, web newsgroups or forums, or any other electronic or paper-based service or method.
Indemnification by User
You agree to indemnify, defend and hold us and our affiliates, business partners, officers, directors, employees, affiliates, and agents harmless from any loss, liability, claim, demand, damage, or expense (including reasonable legal fees) asserted by any third party relating in any way to your use of this website or breach of these Terms of Service. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.
You agree and acknowledge that Printer Coach provides opinion information only, AND THAT you agree to indemnify, defend and hold us and our affiliates, business partners, officers, directors, employees, affiliates, and agents harmless from any loss, liability, claim, demand, damage, or expense (including reasonable legal fees) asserted by any jurisdiction that claims that you have violated laws through your use of the Printer Coach website. We have made reasonable attempts to include features that allow you to follow the law in several jurisdictions (especially the United States, where we are based), however, you agree and acknowledge that you are responsible for using those features or not, determining the features applicable in your jurisdiction and/or determining whether the Printer Coach website provides adequate features to comply with the laws of your jurisdiction.
Third Party Websites, Content, and Products and Services
You acknowledge and agree that your business dealings with any third parties, including any merchants or advertisers, found on, or accessed through our website and any of their services, including payment for and delivery of any goods and services, are solely between you and such third parties. If Printer Coach provides access to third party providers of goods and/or services, you acknowledge and agree that we may receive referral fees and/or other compensation from such third parties. You acknowledge that we assume no responsibility whatsoever for any charges, losses or liabilities you may incur when making purchases or completing transactions with such third parties, and we shall not be responsible or liable in any way for any loss or damage of any kind which you may incur as a result of, or in connection with, any dealings or transactions with such third parties. Furthermore, Printer Coach assumes no responsibility for any content which you may find on sites that link either to or from us, including, without limitation, the accuracy of the information found on these sites, the compliance (or lack thereof) with any legal requirements applicable to these sites and for any viruses or other harmful programs that may be contained on these sites, nor is Printer Coach responsible should any website contain content or links to other sites that you may find offensive.
By accessing third-party services through our website, you hereby authorize such third-party service providers to provide Printer Coach with personal information regarding your use of and your activities with respect to the purchase and use of third party services and/or goods.
Proprietary and Intellectual Property Rights
“ Printer Coach,” or “PrinterCoach.com,” as well as the stylized versions of this term and the logo(s) associated with it, and the other identifying trade and/or service marks of Printer Coach and its affiliates are and shall remain the exclusive property of Printer Coach and any unauthorized use of these marks is unlawful. Other trademarks that may be displayed on this website are the property of their respective owners. All content on this website is the copyrighted property of Printer Coach and is protected by international copyright law.
Our policy is to comply with all applicable intellectual property laws with respect to any content that we may post on this website. If you believe that your work has been reproduced on this website in a manner that constitutes copyright infringement, please provide a notice (which may be submitted electronically) containing all of the following information:
A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.
The address, telephone number or email address of the complaining party.
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the copyright that is allegedly infringed.
All notices of copyright infringement should be sent to:
P.O. Box 1646
McKinney, TX 75070
To contact us via email please click here.
Please note that we are only able to correspond in English.
TCPA & CTIA Compliance
The Telephone Consumer Protection Act (TCPA), is a federal law that regulates messaging and sales promotions by phone. It includes the following important points.
- You must obtain express written consent before sending promotional messages.
– Messages soliciting anything requires proof of consent by the recipient. SMS opt-in using a mobile keyword and online sign-up forms generally provide evidence of consent. Written consent may be paper sign-up forms expressly indicating SMS messaging content.
– Voice broadcasting with pre-recorded messages are a form of messaging. Requiring a caller to press the number 1, for example, provides express consent to receive the voice broadcast message.
– Internal communications, emergency alerts, etc. require written or documented verbal consent.
2. Promotional and solicitation messages may be sent only from 8:00 a.m. to 9:00 p.m., recipient’s time.
3. Automated or manual messaging systems must provide for opt-outs by any reasonable means, and senders may not restrict or prevent opt-out methods.
4. TCPA violations are subject to a fine of up to $1,500 per each message sent per recipient for every occurrence.
You can use these links for precise information:
Mobile carriers created an organization called the CTIA to regulate message content and frequency on their networks. Prohibited content includes:
– Adult content
– Alcohol, tobacco, or firearms
– Illegal or illicit drugs
– Violence, hatred, or profanity
You can use these links for the precise information:
Additional information on voice broadcasting can be found on the National Do-Not-Call Registry:
Printer Coach defines SPAM as one or more commercial or noncommercial unsolicited email, SMS/MMS text, or voice messages sent, or attempted to be sent, to anyone.
The penalties for sending unsolicited email, SMS/MMS text, or voice (“SPAM”) messages are potentially massive. Printer Coach has developed the following “Spam Policy” to protect our Clients, Users, and Participants from unnecessary disruptions of service, and this “Spam Policy” is incorporated into the Printer Coach Terms of Service.
Printer Coach prohibits the use of an autoresponder service in any manner associated with the transmission, distribution or delivery of any unsolicited commercial or unsolicited non-commercial email, SMS/MMS text, or voice message, also known as Spam, that mentions anything in relation to Printer Coach. You may not use any Printer Coach or Site Steering service to send Spam. You may not deliver Spam, or cause Spam to be delivered to any of I Printer Coach’s or Site Steering’s services, subscribers, customers or subscribers of customers.
While Printer Coach is Internet and marketing friendly, it is important to understand that violation of our Spam Policies will not be tolerated, regardless of reason or excuse. If you violate the Printer Coach Spam Policy and send Spam email, SMS/MMS text, or voice messages, even if Printer Coach or Site Steering services were not directly used (i.e. the Spam contains links or any information that could lead the recipient to Printer Coach services, products, or web pages), you will:
– have your account terminated immediately without refund or notice.
– be charged a $25,000.00 penalty fee.
– be reported to your own ISP as a Spammer.
– be reported to any and all government entities with proper jurisdiction.
Please report suspected incidents of SPAM to our abuse department.
If you are not 100% satisfied with your physical product purchase, we will be happy to accept a return for up to 30 days from the purchase date for a full refund. (Electronic products ARE NOT refundable.) Physical products must be in the condition that you received them and include the original packaging material and packing slip. All transactions are conducted in United States Dollars (USD) and no adjustment for changes in foreign exchange rates will be made. A n RMA number is not required and the product must be received within 15 days from the cancellation notice. Phone requests will not constitute acceptance of any cancellation or refund/return request. If you do not receive a confirmation from us that we have received your refund/return request it means that we have not received it. Please contact us to verify that we have received your refund/return request if you have not received confirmation from us.
Our Basic Laser Printer Maintenance & Repair Training DVD video product is an exception to the physical product refund policy stated in the above paragraph. DVD’s can be easily copied with free software. If you are not completely sure that you want the information on the DVD DO NOT BUY IT as it will not be refunded once shipped.
The above return policy does not apply to any additional services such as onsite training, custom DVD compilation, online training courses, downloadable and instant access products, and onsite video production, etc. All cancellations of this type of service or downloadable instant access products must be received in writing prior to delivery of the product; regular mail, email and fax notifications are acceptable. If you access the online training courses, downloadable and instant access products a single time, for any length of time, no refund will be allowed as digital products and videos can be downloaded or copied once accessed.
If we ship your order, and for any reason it is returned to us as undeliverable, not picked up by you, returned because taxes or duties were not paid by you, or any other reason that your order may be returned to us by the shipping company, we are NOT obligated to attempt to contact you but may attempt to contact you only once through your registered email address in an attempt to correct your shipping address or other information. If we do not receive corrective delivery instructions from you within 90 days from our receipt of the returned product, we are under no further obligation to try to contact you OR refund the purchase price to you. You may be liable for additional re-delivery charges to re-ship your order to you. Refusing delivery of your order does not constitute a refund/return request and any product returned under these circumstances will be handled in accordance with this paragraph.
For products or services other than described in the above four paragraphs of this refund policy, such as products or services that you may purchase by clicking a link on our website that directs you to a third-party website, please review the refund policy of the third-party.
It is your responsibility to review this entire Refund Policy.
If any provision of these Terms of Service are held invalid or unenforceable in any respect by any court with jurisdiction over the parties, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions of these Terms of Service shall continue in full force and effect. No waiver of any provision of these Terms of Service shall be deemed a further or continuing waiver of such provision or any other provision of these Terms of Service.
These Terms of Service shall be governed by and construed in accordance with the Federal laws of the United States of America and the laws of the State of Texas, without regard to conflict of law provisions thereto. The parties consent to the exclusive jurisdiction of the courts of, and venue and situs in, Collin County, Texas, USA.
If you have any questions, concerns, want to ask about our website or these Terms of Service, please feel free to contact us via our Contact page, or write to us at:
P.O. Box 1646
McKinney, TX 75070
Last update: March 1, 2020