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Printer Coach memberships are a convenient way to both participate with us, and continue learning. The Standard Membership is free, and allows you to post your comments and interact with others on all publicly accessible post pages. The Silver and Gold Memberships are premium services that will help you to progress more quickly, without feeling like you are on your own. If you live in the United States or Canada, you can have toll-free access to tier 1 tech support as a Silver Plus or Gold Plus Member, and receive new tips and techniques every couple weeks. In reality, anyone, from any part of the world can become a Silver Plus or Gold Plus Member, but the time zone differences make it less likely that you will be able to use the full benefit available through telephone tech support. If you are just beginning to work on printers you should strongly consider a Printer Coach Premium Membership. Training is one thing, but what happens when you find yourself standing in front of a piece of printing equipment that you have never seen before? Do you tackle the problem or do you bail out? With a Printer Coach Premium Membership you will have access to our highly skilled help desk staff. You can simply pick up the phone or shoot off a quick email, describe the issue, and receive step-by-step instructions to help walk you through simple to complex printer problems.
Select Your Membership
Free Standard Membership will allow you to post your comments and ask questions on all publicly accessible post pages. You will be able to interact with other members, and help expand the topics of highest interest to you. By interacting with us, and our members, on our public posts pages you can get on-topic answers to your questions, and even provide your own unique perspective to the post topic. As a Standard member, you may also receive special “members only” offers and technical posts, from time to time, that are not available to the general public.
Premium Membership is now open to the public. Please choose your preferred membership and click the appropriate Get Access Now button. You will receive instant access to the Member’s Area.
Premium Silver Membership will allow you to post your comments and ask questions on all public and Premium post pages. You will be able to interact with other Premium Members, and help to expand the topics of highest interest to you. Learning the basics is one thing; actually doing it is another matter entirely. Despite having a general concept of what to do, you could be faced with new issues, problems, and situations that may not be exactly the same as you learned with the Basic Laser Printer Maintenance and Repair Training DVD training, or in your own experience. What if the issue you are confronted with is one or two steps beyond your training or experience? What if the printer issue is on a model that was not covered in your training? How can you appear confident and competent in repair situations that are completely unfamiliar to you? Premium Membership content is delivered to your private Member’s Area at least every couple weeks. Simply login to keep up with the latest tips and techniques, and refresh on any content delivered earlier.
With A Printer Coach Premium Membership We Can Help You Perform Like A Pro
Special priority email address to our support desk, reserved for our Premium Members. Email received at this address is automatically moved to the top of the support department In-Box. Most support requests are currently answered within 2 to 24 hours.
Enhanced, detailed service manual instruction. Three detailed videos showing how to use a service manual, in a step-by-step method, that will help you perform like a pro nearly instantly.
Over time, we’ll give you the top tips and techniques that have taken us years to figure out in the field, on the spot, without HP or Lexmark to help us.
The Big Three common printer repairs that are simply flat out wrong in the service manuals. If you follow the service manual for these 3 common issues you will be wasting time and replacing the wrong parts. Follow our recommendations with these and you will have the unit up and running quickly and efficiently.
We’ll tell you the single best way to look and perform like a pro when you are standing in front of a printer that you have never seen before, don’t know which side of the unit should be facing up, and can’t tell by looking at it how to even open the toner cover. This works best with the customer or end user standing next to you or looking over your shoulder.
The “60 second” solution to determining which component is causing the image defect. If you use this method and the tool we recommend you will look like a genius, even on day 1.
We’ll show you shortcuts to the top five complex repairs that will save you time and unnecessary aggravation. Sometimes the manufacturers can’t even figure out how to complete a certain type of repair in a manner that can be understood by most of us. If you use these techniques you won’t believe that people all over the world are completing the same repair, taking 2 or 3 times longer than you, following the manufacturer’s instructions for the repair – but they are.
And dozens more tips, techniques, and instructions that will set you ahead of your peers, and help you achieve the top of your game more quickly.
Sample repair sequences on video. These video sequences range from simple maintenance issues to complex internal repairs.
Receive access to 3 free service manual downloads when you become a Premium Member AND confirm your email address. The details for the 3 free service manual downloads are located in the welcome email that you will receive after becoming a Premium Member, but you won’t receive that email until after you confirm your email address. The details for the 3 free service manual downloads are not available anywhere else on this site and our help desk can not give you the details on the phone or by email. This is simply a bit of incentive for you to click the confirmation link when you receive the confirmation email, which helps us maintain an accurate list that contains valid email addresses.
New tips & techniques delivered to you at least every couple weeks. Build your knowledge from the basics to advanced with field tested, expert instruction.
Printer Coach Silver Membership is a subscription membership that will be automatically billed to your credit card or PayPal account monthly. The initial subscription period is two years. To continue your subscription beyond the first two years of Silver Membership you will be given the opportunity to join the extended subscription during the 23rd month of your Silver Membership subscription. You can cancel at any time. If you cancel within the first 30 days of your membership you will receive a full refund. Please review our Terms of Service for complete details.
Premium Gold Membership will give you all of the same benefits as the Silver Membership, but will save you 20% each year. With Gold Membership you will receive two months free each year by paying the membership fee annually. You will be able to interact with other Premium Members, and help expand the topics of highest interest to you. Learning the basics is one thing; actually doing it is another matter entirely. Despite having a general concept of what to do, you could be faced with new issues, problems, and situations that may not be exactly the same as you learned with the Basic Laser Printer Maintenance and Repair Training DVD training, or in your own experience. What if the issue you are confronted with is one or two steps beyond your training or experience? What if the printer issue is on a model that was not covered in your training? How can you appear confident and competent in repair situations that are completely unfamiliar to you?
With A Printer Coach Gold Membership We Can Help You Perform Like A Pro
Premium Gold Membership will give you all of the same benefits as the Silver Membership, but will save you 20% each year. With Gold Membership you will receive two months free each year by paying the membership fee annually.
Printer Coach Gold Membership is a subscription membership that will be automatically billed to your credit card or PayPal account annually. The initial subscription period is two years. To continue your subscription beyond the first two years of Gold Membership you will be given the opportunity to join the extended subscription during the 23rd month of your Gold Membership subscription. You can cancel at any time. If you cancel within the first 30 days of your membership you will receive a full refund. Please review our Terms of Service for complete details.
Premium Silver Plus Membership will allow you to post your comments and ask questions on all public and Premium post pages, just like the Premium Silver Membership. The advantage with the Silver Plus Membership is that our customers in the United States and Canada also have access to our priority telephone support help desk. You will be able to interact with other Premium Members, and help to expand the topics of highest interest to you. Learning the basics is one thing; actually doing it is another matter entirely. Despite having a general concept of what to do, you could be faced with new issues, problems, and situations that may not be exactly the same as you learned with the Basic Laser Printer Maintenance and Repair Training DVD training, or in your own experience. What if the issue you are confronted with is one or two steps beyond your training or experience? What if the printer issue is on a model that was not covered in your training? How can you appear confident and competent in repair situations that are completely unfamiliar to you? Simply pick up the phone while you are standing in front of the printer that you are working on and dial our private toll-free support number, that is available only to Printer Coach Premium Plus Members.
With A Printer Coach Silver Plus Membership We Can Help You Perform Like A Pro
Premium Silver Plus Membership will give you all of the same benefits as the Silver Membership, plus access to our priority telephone support.
Up to 2 hours of on-demand, toll-Free technical support per month. Pick up the phone while you are standing in front of the printer you are working on. We will walk you through solving the problem; step-by-step. Special Notice to our International members: Toll-Free support is primarily available to our Premium Plus Members in the United States and Canada. We do provide a direct number to the support desk, as well as the toll-free number, however, long distance charges may apply to you depending on where you call from. Help desk times are 9:00 am to 6:00 pm Central US time. Support desk personnel speak only English.
Printer Coach Silver Plus Membership is a subscription membership that will be automatically billed to your credit card or PayPal account monthly. The initial subscription period is two years. To continue your subscription beyond the first two years of Silver Plus Membership you will be given the opportunity to join the extended subscription during the 23rd month of your Silver Plus Membership subscription. You can cancel at any time. If you cancel within the first 30 days of your membership you will receive a full refund. Please review our Terms of Service for complete details.
Premium Gold Plus Membership will give you all of the same benefits as the Silver Plus Membership, but will save you 20% each year. With Gold Plus Membership you will receive two months free each year by paying the membership fee annually. You will be able to interact with other Premium Members, and help expand the topics of highest interest to you. Learning the basics is one thing; actually doing it is another matter entirely. Despite having a general concept of what to do, you could be faced with new issues, problems, and situations that may not be exactly the same as you learned with the Basic Laser Printer Maintenance and Repair Training DVD training, or in your own experience. What if the issue you are confronted with is one or two steps beyond your training or experience? What if the printer issue is on a model that was not covered in your training? How can you appear confident and competent in repair situations that are completely unfamiliar to you?
With A Printer Coach Gold Plus Membership We Can Help You Perform Like A Pro
Premium Gold Plus Membership will give you all of the same benefits as the Silver Plus Membership, but will save you 20% each year. With Gold Plus Membership you will receive two months free each year by paying the membership fee annually.
When you purchase the Printer Coach Premium Gold Plus Membership we will ship you a copy of the Basic Laser Printer Maintenance and Repair Training DVD. This is like having a trainer that you can keep on the shelf, handy to help bring new hires up to speed quickly, and an instant refresher if you’ve been out of the field for a while. The My Tech Guru Basic Laser Printer Maintenance and Repair Training video includes nine common types of HP, Lexmark, and Xerox laser printers . . . read more.
Printer Coach Gold Plus Membership is a subscription membership that will be automatically billed to your credit card or PayPal account annually. The initial subscription period is two years. To continue your subscription beyond the first two years of Gold Plus Membership you will be given the opportunity to join the extended subscription during the 23rd month of your Gold Plus Membership subscription. You can cancel at any time. If you cancel within the first 30 days of your membership you will receive a full refund. Please review our Terms of Service for complete details.
The Printer Coach Corporate Membership is designed to help businesses that require Premium Membership access for multiple employees. The business may have multiple employees at a single company location, individual employees at multiple locations, or a combination of both situations. The Corporate Membership will allow a business to control the number of people authorized to access the Printer Coach Premium Member content and toll-free technical support, while providing the convenience of a single monthly or annual payment. Since each business has different requirements we evaluate each request individually, so that we can create the most optimum program for each client. Please contact us for more information on the Printer Coach Corporate Membership program.
Printer Coach Corporate Membership is a subscription membership that will be automatically billed to your credit card or PayPal account monthly or annually. The initial subscription period is two years. To continue your subscription beyond the first two years of Corporate Membership you will be given the opportunity to join the extended subscription during the 23rd month of your Corporate Membership subscription. You can cancel at any time. Please review our Terms of Service for complete details.